11. Accessibility Statement

1. Our Commitment to Accessibility 1.1 Waiver2.0 / waiver2.com aims to make the Platform usable by everyone, including people with disabilities, whatever their physical, sensory, cognitive or technological circumstances. 1.2 Our target standard is the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA, published by the World Wide Web Consortium (W3C). WCAG 2.2 builds on WCAG 2.0 and WCAG 2.1. Section 3 states how far the Platform meets this target today. 1.3 This Accessibility Statement applies to the Waiver2.0 Platform at athlete.waiver2.com and to the website at waiver2.com. Section 3 states which parts have been assessed and which have not. 2. Legal Framework 2.1 This Statement has been prepared with regard to the following accessibility legislation: 🇦🇺 Australia: Disability Discrimination Act 1992 (Cth); Australian Human Rights Commission guidance on accessible websites. 🇨🇦 Canada: applicable provincial accessibility legislation, including the Accessibility for Ontarians with Disabilities Act (AODA) 2005; the Accessible Canada Act 2019 applies to federally regulated entities. 🇪🇺 European Union: the European Accessibility Act (Directive (EU) 2019/882) and the national laws that transpose it, to the extent they apply to the Platform. 🇺🇸 United States: Americans with Disabilities Act (ADA) Title III; Section 508 of the Rehabilitation Act 1973 (where applicable). 2.2 These laws and the guidance issued under them commonly refer to WCAG as the technical benchmark for web content. This Statement describes our position against WCAG; it is not a statement that any law has been met. 3. Current Accessibility Status 3.1 What was assessed and how. On 6 November 2026 we assessed the athlete sign-up form (the form an athlete completes at athlete.waiver2.com to sign a gym's waiver, up to the payment step) against WCAG 2.2 Level AA. In October 2026 the gym onboarding and configuration form (26 sections) was reviewed with the same method for selected WCAG 2.1 Level AA criteria, without an overall result. Both were self-assessments: a review of the source code, with automated tests that check the markup generated by the form's components, or their source code, and calculate colour contrast ratios. Neither was tested in a web browser, on a mobile device or with assistive technology. 3.2 Result for the athlete sign-up form: partially conformant with WCAG 2.2 Level AA. Partially conformant means that some parts of the content do not yet meet the standard. The first item in Section 3.4 (drawn signature) does not meet it; the other items in Section 3.4 have not yet been checked. 3.3 Only the two forms named in Section 3.1 have been assessed. All other parts of the Platform and the waiver2.com website have not yet been assessed, including the sign-in and registration pages, the gym dashboard, the athlete account pages, the document verification page and the legal document pages. The payment pages (including the checkout page, the return page and the payment error pages) are served by Waiver2.0 from api.waiver2.com, and the checkout form of our reseller Paddle.com opens over the checkout page; they are not included in this assessment. 3.4 Known limitations: Drawn signature: the signature is drawn with a mouse, finger or stylus. There is currently no way to sign using the keyboard alone, and no alternative to drawing (WCAG 2.1.1 Keyboard; for the athlete sign-up form also 2.5.1 Pointer Gestures and 2.5.7 Dragging Movements). This applies to the athlete sign-up form and to the gym onboarding and configuration form. If you cannot draw a signature, please contact support@waiver2.com. Assistive technology: the Platform has not yet been tested with screen readers, voice control software or screen magnification software (see Section 4). Zoom, reflow and text spacing (WCAG 1.4.4, 1.4.10, 1.4.12): not yet checked in a web browser. Time limits: whether a sign-in link or session can expire while a form is being completed has not been checked (WCAG 2.2.1). PDF documents: signed waiver PDFs have not been assessed for accessibility. 3.5 In the athlete sign-up form, the assessment found the following in place: when a new section opens, keyboard focus moves to its heading; each section has a heading, and the progress indicator has the accessible name "Waiver progress" and the value "Section N of 16"; form fields have visible labels, each field's accessible name contains its visible label, and the fields for the athlete's own personal details identify their purpose to the browser; error messages are linked to the field they concern, and a failed submission is marked as an alert for assistive technology; colour contrast ratios were calculated against the WCAG Level AA thresholds for the main text and interface colour pairs used by the form's components; buttons and checkboxes have a target height of at least 44 CSS pixels; form fields, choice options and the Back and Next buttons show a visible outline when they receive keyboard focus. 4. Assistive Technology Compatibility 4.1 The Platform has not yet been tested with assistive technologies such as screen readers (for example NVDA, VoiceOver or TalkBack), voice control software or screen magnification software. When such testing has been carried out, this Statement will be updated with the technologies used and the results. 4.2 We recommend using an up-to-date version of a modern browser (Chrome, Firefox, Safari, Edge). 5. Accessibility of Legal Documents 5.1 The documents comprising the Waiver2.0 Legal Compliance Suite are published as text pages at athlete.waiver2.com/legal. These pages have not yet been assessed against WCAG (Section 3.3). 5.2 Users who require documents in an alternative format — including large print, audio description, or simplified language — may request these by contacting support@waiver2.com. We aim to fulfil such requests within 10 business days. 5.3 The Plain English Rights Card (document 12 of the Legal Compliance Suite) provides a simplified summary of key user rights and is available to all users at athlete.waiver2.com/legal/plain-english-rights-card. 6. Feedback & Contact 6.1 We welcome feedback on the accessibility of the Waiver2.0 Platform. If you encounter any accessibility barrier, require content in an accessible format, or wish to report an accessibility issue, please contact us: Email: support@waiver2.com We aim to respond within 5 business days. 6.2 We aim to respond to accessibility feedback constructively and to make reasonable improvements within a reasonable time. 7. Enforcement & Formal Complaints 7.1 If you are not satisfied with our response to an accessibility complaint, you have the right to escalate your complaint to the relevant authority in your jurisdiction: 🇦🇺 Australia: Australian Human Rights Commission — www.humanrights.gov.au 🇨🇦 Canada: the human rights commission or tribunal of the province or territory concerned 🇺🇸 United States: U.S. Department of Justice, Civil Rights Division — www.ada.gov 8. Review & Updates 8.1 This Accessibility Statement is reviewed and updated annually, or sooner where material changes are made to the Platform's accessibility features or applicable legal requirements. 8.2 Last reviewed: 6 November 2026 (assessment of the athlete sign-up form, Section 3.1). 8.3 Next scheduled review: November 2027. Last updated: 7 November 2026.